Return & Refund Policy

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This Return & Refund Policy explains how returns and refunds work when you click from our website to a third-party merchant. Our websites provide information about coupons, discount codes, deals and (on some pages) product offers from third-party sellers.

IMP Multimedia is not an online store. We do not sell products directly and we do not handle payments, shipping, returns or refunds.

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1. Who is responsible for returns and refunds?

If you purchase a product after clicking a link on our website, the purchase is made directly with the third-party merchant. The merchant you purchased from is solely responsible for:

• order processing and payment;
• shipping and delivery;
• returns and refunds;
• warranty and customer service.

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2. How to request a return or refund

To request a return or refund, please contact the merchant’s customer service directly. You can usually find the correct instructions:

• in your order confirmation email from the merchant;
• on the merchant’s website (often under “Returns”, “Refunds”, “Help” or “Customer Service”);
• in your account area on the merchant’s website (if you created an account).

We recommend keeping your order number, receipt and any tracking information available when contacting the merchant.

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3. Return conditions and timeframes

Each merchant has its own return rules, conditions and timeframes. For example, the return window may differ per merchant, product category, and country. Please always review the merchant’s return policy before purchasing.

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4. Coupon codes and discounts

Coupon codes and discounts may affect the final price of an order. If you request a refund, the merchant will determine how refunds are calculated (for example, whether a discount is applied proportionally). We do not control this process.

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5. Need help finding the correct merchant policy?

If you need help locating the return policy for a specific store featured on our site, you can contact us at info@imp-multimedia.com. We will do our best to direct you to the relevant page on the merchant’s website.

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6. Changes to this policy

We may update this Return & Refund Policy from time to time. Any updates will be posted on this page. We encourage you to review it periodically.

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7. Contact

If you have questions about this Return & Refund Policy, please contact us at:

IMP Multimedia
Email: info@imp-multimedia.com
Address: Zurich, Switzerland

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This Return & Refund Policy is effective as of 12/17/2025.